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Patient Data Armor
Plate 08 / Deep store

A backup nobody ever restored from is an article of faith.

This is the layer beneath all the others, and the one practices find out they got wrong at the least convenient possible hour. Nine lines: desktops, physical boxes, hypervisor guests, the Microsoft tenant, the Google tenant, the directory deciding who may sign in, the ledger your bookkeeper lives in, and one line whose entire purpose is proving a recovery works.

N-able CoveDropsuiteRecovery rehearsed on a calendar
9 lines / desktops, servers, cloud accounts / duplicates held apart
Lines here9
Built byN-able Cove and Dropsuite
Counted inMachines, users, tenants
RehearsedOn a calendar, not on faith

Duplicates parked out of reach

A duplicate parked on the very network it duplicates is a duplicate somebody scrambles at the same moment. What is held here stays out of reach of the estate it came from, and that single property decides whether a bad week is an expensive nuisance or the end of a practice.

These lines are split by what they cover because those things genuinely differ. A reception desktop, a box carrying the practice management database, and a guest on a hypervisor want different mechanics, different rhythms and different recovery routes. Pricing them as one line would only mean guessing on your behalf.

A duplicate sitting beside the thing it duplicates gets scrambled at the same moment.

The cloud accounts nobody thinks about

Microsoft and Google keep your tenant running. Neither of them is holding a duplicate for you against a deletion nobody spotted for six weeks, a departing employee emptying a mailbox, or a stolen account tidying up behind itself. Cove takes the Microsoft side. Dropsuite takes Google Workspace, the Entra ID settings deciding who may sign in, and the QuickBooks Online books your practice gets paid through.

The rehearsal line is the one we push hardest for and the cheapest to leave off. It recovers on a calendar and checks the result, which turns the claim that you have backups into something you have personally watched happen.

Lines on this plate

Specifications and rates

Every figure below arrives from the billing system while this page opens. Whatever you add sits waiting in the panel while you keep reading.

Fortify-CDP-FFSpecification

Working File History

N-able Cove, on Windows desktops

Rolling versions of the files somebody is working in, so a document mangled at eleven can be brought back the way it looked at ten. The cheapest line here, and the one that gets called on most.

  • Frequent versions of the documents people currently have open.
  • One file back, without touching a whole machine recovery.
  • Sits next to image copies rather than taking their place.
Built onN-able Cove
Runs onWindows desktops
HoldsFrequent versions of documents in active use
RecoversIndividual files, with no machine rebuild involved
Goes withWorkstation image copies on the same machine
Counted inWindows workstations, monthly
Fetching the rateper Windows workstation
taken monthly, up frontQTY
Fortify-CDP-WKSTNSpecification

Workstation Image Backup

N-able Cove, whole machine duplicates

A duplicate of the entire disk, kept out of reach of the practice network, so a dead drive or a scrambled desktop gets replaced from an image instead of rebuilt from memory and a shoebox of installers.

  • The whole disk, not just the folders somebody thought to include.
  • One file or the entire machine, both recovered from the same duplicate.
  • Held apart from the estate the machine belongs to.
Built onN-able Cove
Runs onWindows and macOS desktops
HoldsDuplicates of the whole disk
RecoversA file, a folder, or the machine entire
StorageKept out of reach of the network being covered
Counted inWorkstations, monthly
Fetching the rateper workstation
taken monthly, up frontQTY
Fortify-CDP-SRVRSpecification

Physical Server Backup

N-able Cove, straight onto bare metal

Image duplicates of a physical server, which in most practices means the box carrying the practice management database and the record archive. Recovery onto replacement hardware is part of it.

  • Duplicates taken with the application quiet, so a database returns intact.
  • Recovery onto different hardware when the original is not coming back.
  • History depth set against how far back you would realistically reach.
Built onN-able Cove
Runs onPhysical Windows and Linux servers
MethodImage duplicates taken with the application quiet
RecoversOnto replacement hardware from bare metal
SuitsThe box holding practice management and imaging archives
Counted inPhysical servers, monthly
Fetching the rateper physical server
taken monthly, up frontQTY
Fortify-CDP-VMSpecification

Virtual Server Image Backup

N-able Cove, hypervisor guests

The same treatment for hypervisor guests, counted one guest at a time, so a host carrying six servers is charged for six rather than for one.

  • Duplicates at guest level, with application state kept intact.
  • Recovery onto the original host, or onto one that had to be rebuilt.
  • Counted per guest, which is how a virtual estate is genuinely sized.
Built onN-able Cove
Runs onHypervisor guests
MethodImage duplicates taken with the application quiet
RecoversA guest, onto the original host or a new one
BasisOne line for each guest, not for each host
Counted inVirtual servers, monthly
Fetching the rateper virtual server
taken monthly, up frontQTY
Fortify-CDP-M365Specification

Microsoft 365 Protection

N-able Cove, over the Microsoft tenant

Duplicates of mail, files and collaboration content taken out of your Microsoft tenant. Microsoft keeps the service running. Holding a copy of what it contained last month is somebody else's job.

  • Mailboxes, drive contents and site collections all included.
  • One item or a whole account back, including for somebody who has left.
  • History depth of your own, whatever the tenant policy happens to keep.
Built onN-able Cove
IncludesExchange, OneDrive, SharePoint, plus Teams content
RecoversOne item, one mailbox, or an account entire
SeparateHistory depth held apart from tenant policy
BasisLicensed users inside the tenant
Counted inLicensed users, monthly
Fetching the rateper licensed user
taken monthly, up frontQTY
Fortify-CDP-GWSSpecification

Google Workspace Protection

Dropsuite, over the Google tenant

The same treatment for a Google tenant: mail, drive contents, calendars and contacts, kept apart from Google so a deletion nobody spotted stays recoverable long after the fact.

  • Gmail, Drive, Calendar and Contacts, per licensed user.
  • Single items or a whole account back after somebody departs.
  • Duplicates held away from the tenant they were taken out of.
Built onDropsuite
IncludesGmail, Drive, Calendar and Contacts
RecoversSingle items or an account entire
SeparateHeld apart from the Google tenant
BasisLicensed users inside the tenant
Counted inLicensed users, monthly
Fetching the rateper licensed user
taken monthly, up frontQTY
Fortify-CDP-QBOSpecification

QuickBooks Online Protection

Dropsuite, over the accounting books

A duplicate of the QuickBooks Online company file your practice gets paid through. A botched import, a deleted account and a bookkeeper moving on are the everyday reasons this line gets called upon, and none of them are dramatic.

  • Duplicates of the books, taken on a rhythm rather than when remembered.
  • Records back after a botched import or somebody deleting the wrong thing.
  • One count for each company file, so several entities are charged honestly.
Built onDropsuite
IncludesQuickBooks Online company data
RecoversRecords and lists, after a botched import or a deletion
BasisOne line for each company file
SuitsPractices and billing companies running several entities
Counted inCompany files, monthly
Fetching the rateper company file
taken monthly, up frontQTY
Fortify-CDP-EntraSpecification

Entra ID Configuration Backup

Dropsuite, over directory configuration

A duplicate of the directory settings deciding who may sign in and what they may open. Nobody thinks about this line until an account structure gets changed badly, at which point it is the only thing that helps.

  • Users, groups, the role assignments and the policy, all captured on a rhythm.
  • Settings back after a change went wrong or something got deleted.
  • One line per tenant, no matter how many people are inside it.
Built onDropsuite
IncludesEntra ID users, groups, roles, plus policy settings
RecoversDirectory settings after a change went wrong
BasisOne line for each tenant
SuitsAny practice whose sign in runs through Entra ID
Counted inTenants, monthly
Fetching the rateper tenant
taken monthly, up frontQTY
Fortify-CDP-ContinuitySpecification

Restore Verification

N-able Cove, proving the duplicates work

Recovery rehearsed on a calendar across whichever systems you nominate. A duplicate gets recovered, checked and reported on, which turns the sentence about having backups into a sentence with evidence behind it.

  • Recovery run on a calendar and inspected, instead of being taken on trust.
  • A report per system, which you can keep beside your continuity plan.
  • Failures surface while there is still time, rather than during an outage.
Built onN-able Cove
DoesRehearsed recovery and verification on a calendar
ProducesA dated report for each system covered
SuitsThe servers and tenants you cannot open the doors without
BasisOne line for each system covered
Counted inProtected systems, monthly
Fetching the rateper protected system
taken monthly, up frontQTY
Material limits

Where the deep store gives out

Backup is where optimism causes the most damage, so we will be exact about where the boundary sits.

  • Duplicates begin on the day the line does. Cover runs forward from the moment a system is enrolled. Nothing here reaches backwards to recover a file that had already gone before the agent existed.
  • Recovery consumes real time. How long one takes depends on the volume involved and what the connection will carry. We size that honestly during the sizing call and give you a figure instead of a soothing adjective.
  • It covers what you nominate and nothing else. A system nobody enrolled is not covered, however important everybody agrees it is. Scope gets reviewed with you, and what goes on the list is your call.
  • History depth is a choice with a price. Keeping more of the past costs more money. We will tell you what the practical floor looks like for a practice your size and leave the decision above it to you.
  • Duplicates are not a continuity plan. Who declares an outage, who telephones patients, which appointments move and how charting happens on paper for a day are decisions belonging to your practice. We supply the duplicates and the recovery, and we will gladly sit in the planning meeting.
BILLING

Heads up: card statements show FORTIFY 24X7 - Patient Data Armor is a Fortify 24x7 brand, and your subscription is billed by Fortify 24x7.

Plate 03Strike facePlate 04Hard platePlate 05Mail seamPlate 06Field platingPlate 07Record sealPlate 08Deep store
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